Rubber Flooring Inc Reviews

Rubberflooringinc.com offers a wide range of flooring products. The 5/8" Premium Soft Foam Tiles start from $1.72 per sqft. The 8mm Strong Rubber Rolls are available from $1.98 per sqft. The 4' x 6' Premium Rubber Mats start from $144.99 each. The 3/8" Heavy Duty Rubber Rolls are priced from $2.25 per sqft. The Nitro Tiles start from $1.99 per sqft. The Dura Lock Rubber Tiles are available from $2.25 per sqft. The 1/2" Eco-Soft +™ Foam Tiles start from $0.99 per sqft. The Flex Nitro Tiles start from $2.39 per sqft. The Performance Turf Rolls are priced from $3.19 per sqft. The 8mm Strong Rubber Tiles start from $3.25 per sqft. The Jamboree Playground Tiles™ start from $11.19 per sqft. The Diamond Nitro Rolls are available from $1.49 per sqft. It's important to note that these prices are subject to change and may vary based on the specific product, size, and quantity ordered. The website also offers promotional codes for discounts on orders over a certain amount. For example, there is a 25% off on orders over $250 with the code NEWSTART, and a 35% off on clearance items with the code FRESH35. However, some restrictions may apply to these offers. The website also offers a price match guarantee, so if a better deal is found elsewhere, they promise to beat it. The website also offers a 30-day money-back guarantee, allowing customers to return their product for any reason within 30 days of delivery. It's recommended to check the website for the most current prices and promotions.

RubberFlooringInc.com offers a 30-Day Money Back Guarantee to all customers in the United States and Canada. Customers may return their product for any reason within 30 days of delivery. To qualify for a refund, the product must be returned in the same condition as when it arrived, and the request for this refund must be placed within 30 days of the original delivery date of the order. The product cannot be returned if it has been installed, removed, and then returned. The order must be in its original packaging and be in the same “as new” and re-sellable condition as it was when it arrived at the customer's home or job site. Customers are responsible for all return shipping costs. Refunds are issued 3-7 business days after the product has been received by the warehouse in good, resalable condition. This policy does not apply to all custom made, made to order or special-order products, including clearance products, overstock, discontinued items, underlayment, and all sundries. Returns over 30 days may incur up to a 35% non-negotiable restocking fee; a 10% non-negotiable restocking fee is assessed for all exchanges.

As for the shipping policy, RubberFlooringInc.com ships to any home or business within the United States. Small orders ship FedEx or UPS ground. Larger orders 8ft. in width or less ship LTL (Freight), which includes free liftgate service in most areas and curbside drop-off. Customers receive a tracking number via email before delivery. Shipping rates depend on the weight or size of the order and the distance it has to travel. The heavier or larger the product and the further it has to travel to get to the customer's address, the higher the shipping rate will be. Expedited shipping, including upgraded shipping options, is available based on the availability in the customer's area. Someone needs to be present at the time of delivery to inspect the shipment and sign off on it. If the customer ordered curbside delivery, the driver will not unload the shipment into the customer's home or doorstep but will be leaving it at the edge of the customer's residence.

RubberFlooringInc.com is the industry leader in rubber rolls, rubber tiles, and rubber mats designed for use in home and commercial gyms. The company offers a variety of products including rubber rolls, rubber tiles, rubber mats, high impact flooring, playground tiles, outdoor rubber flooring, and horse stall mats.

The rubber rolls ensure a seamless appearance and are available in pre-cut and custom sizes. They are made from heavy-duty material for an affordable price. The rubber tiles are resilient, dimensionally stable, and resistant to scratches. They offer color conformity for an even, professional look. The rubber mats are portable and lightweight for everyday use and are the go-to solution for high-impact environments. They are comfortable underfoot and anti-fatigue.

The high impact flooring offers supreme shock absorbency for commercial gym flooring. The low-density materials offer ample cushioning, absorb sound, and resist static. The playground tiles are thick, versatile, and attractive. They have an interlocking rubber tile system for easy installation and offer excellent traction, whether wet or dry. The outdoor rubber flooring is great for commercial and residential use and works with seasonal temperature change. It offers UV protection and drainage features. The horse stall mats are affordable, ultra-durable, and comfortable. They come in a huge selection of colors and thicknesses and are easy to maintain and clean.

The company prides itself on offering the highest level of service and the best products. It provides practical DIY flooring options and step-by-step installation instructions and videos, making it possible for people of all experience levels to choose and install their own rubber flooring. The company offers the lowest prices on shipping, the fastest lead times, a 30-day money-back guarantee, and a price match promise. It has received numerous positive reviews from customers.

The contact information for RubberFlooringInc.com is as follows:

• Corporate Address: 2429 S. 51st Ave. Ste 10, Phoenix, AZ 85043
• Payment Remittance: PO Box 293, Queen Creek, AZ 85142
• Phone: (800) 613-0996
• Text: (831) 249-0893
• Live Chat: Available on their website
• Hours: Mon - Fri 8am - 7pm ET, Saturday 10am - 7pm ET (Sales Live Chat Only)
• Warehouse Locations: Phoenix, AZ and Smyrna, TN
• Supervisor Contact: Alexia Ramos, eCommerce Sales Manager, (480) 648-4337 and Alicia Vitte, Customer Experience Manager, (480) 648-4337

Please note that the hours and availability of live chat may vary during special holidays. It's always best to check their website for the most current information.

RubberFlooringInc.com has a mixed bag of reviews. Some customers have praised the company for its customer service and product quality. For instance, one customer was satisfied with the timely delivery and quality of the rolled rubber flooring. Another customer appreciated the helpful and patient customer service when they needed to cancel an order due to a mistake.

However, there are also negative reviews. Some customers have complained about the company's customer service and order processing. One customer had a poor experience with the company cancelling their orders without notice. Another customer had an issue with the color of the tiles changing after the payment was processed. There were also complaints about the unavailability of customer service and the company's response time.

In terms of product quality, one customer was dissatisfied with the jagged edges of the gym tiles and the thickness deviation in some of the tiles. Another customer had an issue with the company not selling borders for the gym tiles.

Overall, the company has a 2.7 rating out of 5, based on 2,260 reviews. The breakdown of the ratings is as follows: 61% of the reviews are 5-star, 9% are 4-star, 5% are 3-star, 5% are 2-star, and 20% are 1-star. It's recommended to read through the reviews carefully before making a purchase decision.